Support
Need help with NutriLog? Our team is ready to assist you.
contact@hndigitalgroup.com
We usually reply within 24 hours.
Phone
(48) 8454-1860
Available during business hours (BRT).
Business Hours
Emails sent outside business hours are collected and answered on the next working day.
Company Information
HN DIGITAL GROUP LTDA
CNPJ: 66.296.785/0001-08
R Campolino Alves, 300, Sala 711 Box 20, Capoeiras
Florianopolis - SC, CEP: 88.085-110
Quick Help
Before reaching out, you may find answers in our policies and FAQ:
- Privacy Policy — how we handle your data
- Terms of Service — usage rules and license terms
- Refund Policy — money-back guarantee details
- FAQ — common questions on the homepage
Reporting a Technical Issue
If you are experiencing bugs, login problems, or data sync issues, please email us with the following details so we can assist you faster:
- A brief description of the problem
- The device and browser you are using
- Screenshots, if applicable
- Your account email (so we can locate your profile)
Our technical team investigates every report and will follow up with a resolution or workaround as quickly as possible.
Billing & Subscriptions
For questions about charges, invoices, subscription changes, or cancellation requests, contact us at contact@hndigitalgroup.com with the subject line "Billing Support."
Please include your registered email address and any relevant receipt or invoice numbers to help us locate your account.